Nuance Communications has released a new infographic, The Mobile Advantage, sharing the results of their own mobile consumer preference research. Designed by InfoNewt, this infographic design tells the story of how important mobile apps are to brands.
As a B2B communication tool, this infographic does a great job sharing the key findings from the research statistics. Since Nuance performed the research behind how apps form positive customer service experiences for customers, the infographic is a good tool to share that unique knowledge with their customers.
Broken into a three-part story, the design starts with some basic information about the growth of mobile devices. The center section focuses on the huge impact on the customers’ view of a company when they have a customer service app. And finally, the last section explores what customers would like to see in a customer service app.
Thanks to the team at Nuance for being outstanding to work with!
Source Link Via Client Infographic: The Mobile Advantage