Network partner EE has removed certain network controls to see if this can help pinpoint the problem. Customers have complained about intermittent or no internet access, and problems with apps not working.
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Virgin Media is the first provider of all four broadband, TV, mobile phone and home phone services in the UK. The company’s cable network – the result of a multi-billion pound private investment – delivers ultrafast broadband connections to over half of all UK homes, with speeds of up to 100Mb, and recently announced plans to upgrade the entire network to roll-out top speeds of 120Mb over the next 18 months. Virgin Media has developed the most advanced interactive television service, bringing together broadcast TV, thousands of hours of on demand programming and the best of the web in a single set-top box powered by TiVo. The company was the first to offer HD TV and 3D on demand to millions of UK households. Virgin Media also operates the most popular virtual mobile network in the UK which, when launched, was the world’s first such mobile phone service. It is also one of the largest fixed-line home phone providers in the country. Virgin Mobile is a Full MVNO with 4.1 Million customers by 2009.
Specialties: Video On Demand, Media, Television, Broadband, Mobile, Fixed Telephoney, Cable, HD, 3D
Headquarters: Media House Bartley Wood Business Park Hook, Hampshire RG27 9UP United Kingdom
LinkedIn Profile: http://www.linkedin.com/company/virgin-media
Full MVNO; Networks: Orange; & T-Mobile; Services: Pre+postpaid; Status: Active
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