- China Mobile Hong Kong Company Limited
- CSL Limited
- Hong Kong Telecommunications (HKT) Limited
- Hutchison Telephone Company Limited
- SmarTone Mobile Communications Limited
The performance pledges do not represent service “guarantees” of the MNOs. They are intended to give consumers an indication of the normal service quality level of the MNOs concerned.
Actual performance statistics of the MNOs against the pledges will be published by the MNOs at their respective websites within one month after the end of each quarter.
The performance pledges and the actual performance statistics are information published by the MNOs. Each MNO is held fully responsible for the veracity of the information it publishes.